Good to know that issue is resolved. I don’t know why it is suddenly there, if it is a patch of somesort or what? Welcome to the HP Forums. When the HP Printer Update window opens, see if the printer serial number displays. That should clear up the problem.

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Instructions indicate I should insert disc to load. See your browser’s documentation for specific instructions. Printers with text-based menus: Yes, my password is: If This Firmware Updater does not contain upgrades for your device displays, the printer firmware is already updated to the most recent version.

Do I really need to load this new driver – Officejet reflash? If Device is ready to be reflashed displays, click Continue to update the firmware. Tell me what you’re looking for and I can help find solutions. Wait 20 seconds, and then click Refresh.

HB driver officejet reflash

Click Rwflash to exit the updater. Update directly from the printer Many HP printers released in and later support Web Servicescloud based printing services that include ePrint, printer apps, firmware updates, and content that you can print directly from the control panel. My notebook offidejet my printer both show as my devices and they both show that they are currently installed.


I appreciate your time and effort. HP regularly releases new printer firmware versions with product enhancements or issue fixes. Modify your browser’s settings to allow Javascript to execute.

Find Solutions, ask questions, and share advice with other HP product owners. By continuing to use this site, you are consenting to our use of cookies.

Jan 24, Messages: This site is completely free — paid for by advertisers and donations. Mac Update the printer firmware for printers connected to a Mac. Click here and refer the document to update the firmware update.

Went to internet for solutions, rfflash none.

HP Printers – Updating or Upgrading Printer Firmware | HP® Customer Support

Please try again ofricejet. If the printer connects to the computer with a USB cable, this update method is not available. I made a research on it and found that the firmware is not updated properly.

This page requires Javascript. These printers can use a direct Internet connection to find and install updates. Wish I could have gotten some answers to officeje questions rather than being told to reinstall something I don’t know what it is After I posted my query, I did use my printer and then I saw the response to my post.


Only problem, I don’t have this disc. I checked it in my devices online with HP and it shows the device in “my devices” but it shows it is not installed and asks if I want to install it?

Log in or Sign up. Welcome to Tech Support Guy! If the printer does not automatically start the update process, select Check for Updates or a similar menu to start the update. Reply I have the same question. If a Let’s identify your product to get started page displays, click Printer. If the refash number does not display and your printer uses a network connectionconnect a USB cable to the printer and computer.